Shipping + Returns
Economy Shipping AND Free Shipping: Due to coronavirus-related delays, all orders may take 1-2 weeks to ship, unless otherwise noted.
The above are processing times and do not account for the time the package is in transit. Priority Mail is typically delivered within 1-3 business days while USPS First class usually takes 2-5 business days. You should receive a shipping notification with tracking information once your order leaves our studio. Please let us know if you'd like your order expedited and we will try our best to do so!
REFUNDS + EXCHANGES
At Sage and Sara Candle Co., all of our products are carefully inspected before they are shipped. Due to the nature of our products, used candles cannot be returned or refunded. However, we will replace or refund products damaged during shipment if photographic proof of damage is submitted to Sage and Sara Candle Co. within 7 days of delivery.
You may return your unused products for a full refund of your purchase price, less shipping and handling within 14 days of delivery. Please contact us at firstname.lastname@example.org for further details.
Due to restrictions caused by coronavirus, we cannot currently accept exchanges. Thank you for your understanding.